AI Economics
Want to stay up to date on the latest industry trends and developments impacting the technology and services space? You’re in the right place.
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How To Improve the Value of Life-Cycle Services: Key Strategies for Success
Discover key strategies for improving the value of life-cycle services, from smarter customer segmentation and AI-powered tools to serviceability by design. Learn how to drive revenue growth, enhance customer satisfaction, and achieve long-term success.
Audience Industry and Professional: Department leaders
Cross-Functional
For Department Leaders

How Leading Companies Are Redefining Service and Delivery With AI and Innovation
Discover how leading companies transform service and delivery operations with AI, self-service tools, and customer-centric strategies. Learn actionable insights to drive measurable outcomes, enhance customer satisfaction, and turn support into a growth engine.
Cross-Functional
For Department Leaders

Why AI Adoption Is Key to Successful B2B Customer-Centric Strategies
Discover how AI transforms the B2B customer lifecycle by reducing complexity, improving efficiency, and driving real value. Learn key insights and strategies to optimize your customer success, sales, and services teams for sustainable growth.
Cross-Functional
For executives

How XaaS Is Revolutionizing Healthcare: A Shift to Value-Centric Solutions
Discover how "Everything-as-a-Service" (XaaS) transforms healthcare by shifting from traditional product-based models to continuous, value-driven solutions. Explore the benefits, challenges, and critical insights for healthcare technology providers transitioning to XaaS for improved patient outcomes and operational efficiency.
Cross-Functional
For executives

How to Future-Proof Your B2B Software Pricing in an AI-Driven World
Discover how AI is transforming B2B software pricing strategies. In a recent TECHtonic Podcast episode, Thomas Lah and Dan Balcauski reveal actionable insights for shifting beyond traditional per-user models to value-driven approaches that align with customer outcomes and boost profitability. Learn practical steps to future-proof your pricing for an AI-influenced world.
Cross-Functional
For executives

Cutting Costs and Increasing Revenue: The Role of AI in Today’s Tech Industry
Discover how AI can transform your tech business by cutting costs and boosting revenue. Learn actionable strategies for leveraging AI to enhance efficiency, reduce churn, and drive sustainable growth.
Cross-Functional
For executives

Confronting the Unique Challenges of B2B Digital Customer Experience (DCX)
Discover the key challenges B2B companies face in delivering a seamless Digital Customer Experience (DCX) and actionable strategies to overcome them. Learn how addressing the consumption gap, unifying digital experiences, and personalized customer interactions can transform your company's digital strategy. Explore more insights from TSIA's Digital Hesitation.
Cross-Functional
For Department Leaders
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AI in Tech: From Buzzword to Business Backbone
Discover how AI transforms tech companies from buzzword to business backbone. Learn what it takes to become an AI-native company where data-driven decision-making, automation, and enhanced customer experiences are crucial to success. Stay ahead by integrating AI into your business model today.
Cross-Functional
For executives

The Metrics That Matter: How AI Is Reshaping Sales in Tech
Discover how AI transforms tech sales in this insightful blog post based on the TSIA Podcast TECHtonic. Learn how verticalization, data-driven strategies, and digital-first sales approaches reshape sales models. Listen to the full podcast episode to gain actionable insights and stay competitive.
Cross-Functional
Executive Leadership
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