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We’re Here to Help You Achieve
Business Outcomes

Unlike technology consulting firms, TSIA provides deep data insight and an executive peer community to help you improve the strategic, financial, and operational performance of your business. If you are a technology executive who owns service delivery, company revenue growth, or product success, TSIA is for you.

 

For the Executive Who Owns Service Delivery

TSIA provides industry-validated research and advisory for establishing, evolving, scaling, and optimizing services delivery organizations and business models. The research practices that focus on these initiatives are:

Customer Success
Education Services
Field Services
Managed Services
Professional Services
Support Services
 

For the Executive Who Owns Company Revenue Growth

TSIA provides industry-validated research and advisory that optimizes revenue generating capabilities across business functions. The research practices that focus on these initiatives are:

Expand Selling
Subscription Sales
XaaS Channel
Optimization
 

For the Executive Who Owns Success of the Offer Portfolio

TSIA provides industry-validated research and advisory for development of both technology and services offer portfolios. The research practices that focus on these initiatives are:

Service Revenue
Generation
XaaS Product
Management

In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.

Experience Our Research

Get the data-driven insight you need to make informed decisions on how to transform your business and achieve measurable results.

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Research Report

Hardware Manufacturer's Strategic Growth Plan

Four common reasons cause many strategic plans fail. This strategic growth plan addresses pitfalls so you can set your organization up for success.

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Ebook

The Building Blocks of Renewal Sales

Organization strategy for renewing recurring revenue.

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Research Report

Expand and Renew

This report looks at how to maintain and grow revenue without additional sales and marketing budgets.

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Research Report

Professional Services Market Rates Study

One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!

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Research Report

TSIA Field Services Benchmarking

This report explains the critical role the TSIA Field Services Benchmark process can play in driving organizational transformation.

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Data View

Innovative Environments

This Datapoint looks at how innovation is measured and asks the question: Do you consider your business a learning organization?

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Data View

Changing Value Propositions

This report looks at how value propositions are expected to change due to COVID-19.

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Research Report

TSIA Managed Services Benchmarking

This report explains the critical role the TSIA Managed Services Benchmark process can play in driving organizational transformation.

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Research Report

TSIA Education Services Benchmarking

This report provides details on TSIA's current benchmarking methodology for education services.

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Research Report

Strategic Planning for Post-Pandemic Advantage

A look at the long-term viability of post-pandemic pricing and customer engagement actions.

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Research Report

TSIA XaaS Product Management Benchmarking

This report explains the critical role the TSIA XaaS Product Management Benchmark process can play in driving organizational transformation.

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Data View

Services-Generated Leads

TSIA DataPoint that looks at the effect of services-generated leads.

 
 
 
Access on-demand presentations and videos for TSIA Interact

TSIA’s Tech Conferences

TSIA technology and services conferences take place semiannually in the spring and fall. Join us and collaborate with leading tech companies where you can learn how to respond to today’s technology and services challenges.

 

Experience Our Community

Our thriving community of 40,000 technology and services leaders rely on TSIA insights every day.

 
 
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