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Unlike technology consulting firms, TSIA provides deep data insight and an executive peer community to help you improve the strategic, financial, and operational performance of your business. If you are a technology executive who owns service delivery, company revenue growth, or product success, TSIA is for you.
TSIA provides industry-validated research and advisory for establishing, evolving, scaling, and optimizing services delivery organizations and business models. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory that optimizes revenue generating capabilities across business functions. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory for development of both technology and services offer portfolios. The research practices that focus on these initiatives are:
In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.
The State of Managed Services: 2020
Annual report documenting major trends and disruptions in managed services for 2020, with a focus on the global pandemic.
Building the Infrastructure for Virtual Customer Experiences
This report provides an overview of various approaches to virtual engagement.
The Pandemic Playbook for Technology Solution Providers: Current Phase/Next Pha
This report is a playbook to help technology providers navigate a global pandemic in the area of current phase/next phase capabilities.
Recurring versus Transactional Business Models in an Economic Downturn
This report is a playbook to help technology providers navigate a global pandemic, specifically recurring vs. transactional business models.
Health Care Technology Huddle
This presentation summarizes how healthcare technology providers are responding the COVID-19 as of March 27, 2020.
The Pandemic Playbook for Technology Solution Providers: Corporate Communication
This report is a playbook to help technology providers navigate a global pandemic in the area of corporate communications.
The Pandemic Playbook
This report is a playbook to help technology providers navigate a global pandemic.
The State of Professional Services: 2020
Annual report providing an overall snapshot of the professional services discipline based on benchmarking data and the hottest topics/trends of 2019.
Achieving Offer-Market-Sales Fit in the XaaS Revolution (Abridged)
This paper presents a set of frameworks and recommendations for how to achieve effective offer-market-sales fit.
The State of Services for Industrial Equipment Manufacturers: 2020
This report summarizes top member inquiries of 2019 from industrial equipment companies, identifying the most relevant business challenges for 2020.
The State of Service Revenue Generation: 2020
Annual report documenting major trends and disruptions for service revenue generation and highlighting the SRG research plan for 2020.
Analytics Research 2019 Year in Review
This DataView highlights key analytics-related insights identified in 2019.
TSIA has transformed its spring TSW conference formerly scheduled for May 4-6 in San Diego, into TSW Live! virtual conference on May 5-6. We look forward to bringing the energy of the in-person conference to this FREE virtual event.
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.