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Unlike technology consulting firms, TSIA provides deep data insight and an executive peer community to help you improve the strategic, financial, and operational performance of your business. If you are a technology executive who owns service and delivery, company revenue growth, or product success, TSIA is for you.
TSIA provides industry-validated research and advisory for establishing, evolving, scaling, and optimizing service and delivery organizations and business models. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory that optimizes revenue generating capabilities across business functions. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory for development of both technology and services offer portfolios. The research practices that focus on these initiatives are:
In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.
Essential KPIs and Metrics for Growing Customer Revenue in a XaaS World
Key performance indicators and metrics that have the largest impact on growing revenue.
Is Product-Led Growth Applicable to Your Business?
This report addresses the myths and realities of a product-led growth strategy.
How to Talk to Your CEO About Funding Customer Success
Download the ebook and access the three budgeting principles of how to talk to your CEO about funding customer success.
Data-Validated Benchmarking: Actionable Tech Industry Insights
This report provides details on TSIA's current benchmarking methodology.
Professional Services Resource Capacity Planning
In this paper, TSIA Research defines three necessary approaches to optimize resource capacity planning and forecasting.
The Building Blocks of Customer Growth and Renewals
Organization strategy for renewing recurring revenue.
Avoid 5 Common Managed Services Mistakes
In this ebook, we'll outline common pitfalls and offer tips for establishing a successful managed services business.
Five Key Practices of a Successful Managed Services Provider
This report outlines the five managed services key practices essential for a successful managed services provider.
Defining Managed Services
This report defines what managed services are, their value to a company’s clients, and how offering them can give the company P&L a boost.
The Three Charters of Customer Success
This whitepaper will help identify your organization's customer success charter for driving top-line revenue growth.
Driving Customer Success at Scale
Customer success holds the key to retaining customers and expanding revenues. Download TSIA's seven-step framework today.
Making the Move to Outcome-Based Selling
This report will help technology sales organizations make the shift from the traditional, transactional model to outcome-based selling.
TSIA technology and services conferences take place semiannually in the spring and fall. Join us and collaborate with leading tech companies where you can learn how to respond to today’s technology and services challenges.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.