Who We Are

TSIA helps technology companies achieve profitable growth and solve their top business challenges with data-driven, expert advice and community learning.

 
 
 
 

We're a group of data fanatics who want to help you make informed, fact-based decisions so your business can be at its best. Through our data, community, and outcome-based approach, TSIA gives you the in-depth best practices research, thought leadership, and data-driven expert advice your technology company needs to get the business results you want, faster.

What We Provide

TSIA offers membership in these research practices to help you improve the strategic, financial, and operational performance of your business:

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Customer Success

Customer Success

Ensure technology adoption and deliver customer business outcomes.

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Education Services

Education Services

Optimize customer engagement through learning to drive product adoption.

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Expand Selling

Expand Selling

Use services teams to grow revenue with existing customers.

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Field Services

Field Services

Optimize field service delivery and drive digital transformation with IoT and Big Data.

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Managed Services

Managed Services

Grow and scale your managed services business.

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Professional Services

Professional Services

Optimize your project delivery and consulting services.

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Service Revenue Generation

Service Revenue Generation

Develop, attach, and renew recurring service offers.

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Subscription Sales

Subscription Sales

Sell technology-as-a-service and subscription-based offers.

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Support Services

Support Services

Optimize and transform support organizations to provide next-generation service.

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XaaS Channel Optimization

XaaS Channel Optimization

Evolve your channel and partner model to drive as-a-service revenue growth.

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XaaS Product Management

XaaS Product Management

Optimize product management for as-a-service success.

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Industry Trends

Industry Trends

Stay current on the latest industry trends.

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Technology Consumption and Data Analytics

Technology Consumption and Data Analytics

Improve operations and outcomes with data-driven insights.

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Technology and Social Research

Technology and Social Research

Maximize investments in social and service technology.

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Experience Our Research

Get the data-driven insight you need to make informed decisions on how to transform your business and achieve measurable results.

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White Papers

TSIA Versus

This white paper explains how the TSIA platform is different from traditional management consulting and analyst firms.

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Data View

Public Classroom Training

This report provides the findings from the TSIA Public Classroom Training Quick Poll.

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Interactive Tool

TSIA Checklist for Success

Comprehensive checklist to be used throughout the pre-sales process to ensure the best possible result for both the customer and the supplier.

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Technology Insight

How to Evolve from a Technology Provider to a Managed Services Provider

Developing managed services offerings that provide benefit to both the technology vendor and the customer.

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Research Report

Data-Driven Selling (Abridged)

This paper offers ideas on how to leverage customer data by turning it into account intelligence, allowing for cost-effective revenue growth.

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Research Report

Common Pricing Pitfalls and How to Avoid Them

This report chronicles a number pricing mistakes and pricing pitfalls to avoid.

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Resource

All About TSIA Strategic Services

Squeeze Out More From Your TSIA Membership Today's technology and services organizations rely on TSIA to provide them with the right business . . .

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White Papers

A Hardware Salesperson's Quick Guide to Subscription-Based Business Models in Te

A foundational understanding of subscription-based business models and the concept of XaaS, with a focus on their impact on sales organizations.

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White Papers

A Software Salesperson's Quick Guide to Subscription-Based Business Models in Te

A foundational understanding of subscription-based business models and the concept of XaaS, with a focus on their impact on sales organizations.

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White Papers

A Technology Services Salesperson's Quick Guide to Subscription-Based Business M

A foundational understanding of subscription-based business models and the concept of XaaS, with a focus on their impact on sales organizations.

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Research Report

Developing A Compelling XaaS Offer

This paper introduces a framework for helping product and service teams align their XaaS offer creation process.

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Research Report

The State of Subscription Sales: 2019

Key factors impacting the world of sales as organizations look to increase the percentage of their revenues from XaaS or subscription offers.

 
 

Experience Our Community

Our thriving community of 35,000 technology and services leaders rely on TSIA insights every day.

 
 
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Experience Our Conference

Join us at Technology & Services World

TSIA hosts the world's largest conferences for technology and services where thousands of industry professionals network and learn about the latest trends. Join your peers May 4-6 at TSW San Diego 2020 to learn from the industry’s top thought leaders about how to grow your tech business and increase revenue with a services-led strategy.

 
 
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