We're a group of data fanatics who want to help you make informed, fact-based decisions so your business can be at its best. Through our data, community, and outcome-based approach, TSIA gives you the in-depth best practices research, thought leadership, and data-driven expert advice your technology company needs to get the business results you want, faster.
Ensure technology adoption and deliver customer business outcomes.
Optimize customer engagement through learning to drive product adoption.
Use services teams to grow revenue with existing customers.
Optimize field service delivery and drive digital transformation with IoT and Big Data.
Grow and scale your managed services business.
Optimize your project delivery and consulting services.
Develop, attach, and renew recurring service offers.
Optimize and transform support organizations to provide next-generation service.
Optimize product management for as-a-service success.
Stay current on the latest industry trends.
Improve operations and outcomes with data-driven insights.
Maximize investments in social and service technology.
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TSIA Data-Validated Questionnaire Instruments
This research report describes the four TSIA instrument types that provide data-validated, boardroom-ready insights to its members.
Making the Move to Outcome-Based Selling
This report will help technology sales organizations make the shift from the traditional, transactional model to outcome-based selling.
2018 Technology Adoption and Spending Report: XaaS Product Management
XaaS product management technology adoption and spending for 2018-2019.
Should Channel Partners Renew Subscription Plans?
TSIA quick poll findings on the subject of whether channel partners should play a role with renewing subscription plans.
The State of Knowledge Management: 2018
Results from TSIA’s 6th annual knowledge management survey.
Why Improve Your Vertical Leap
Insights regarding the verticalization of technology solutions including how vertical solutions unfold in a company that sells horizontal solutions.
How to Improve Your Vertical Game
Education Services Sales
This research report summarizes findings from the Education Services Sales Summit and highlights nine sales best practices.
Optimizing Managed Services Offer Development
Dataviews and OPIs for managed services offer development, includes key metrics, practices, and correlations from MS businesses.
Ten Steps to Implementing an Effective Auto-Renew Program
Best practices for introducing an auto-renew program to remove friction from the renewal of subscription plans or support contracts.
The XaaS Transformation
This report will help companies understand the aspects of the transformation from selling technology as an asset to selling technology as a service.
Creating LAER Efficiency with Customer Success
Download this customer success white paper to learn the TSIA framework to become a LAER Efficient and help your customers achieve business outcomes.
TSIA hosts the world's largest conferences for technology and services where thousands of industry professionals network and learn about the latest trends. Join your peers May 6-8 at TSW San Diego 2019 to learn from the industry’s top thought leaders about how to grow your tech business and increase revenue with a services-led strategy.
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.