First, everyone on your team should view the On-Demand Instructional Webinars file provided at the time of entry. Then, in June, plan to attend the live STAR Awards Instructional Webinar. Next, you should ensure that your application is readable and succinct, and that it contains links to data to substantiate improvements and levels of customer satisfaction, i.e., metrics and valid customer satisfaction results from external sources. “Make your case” for why you think you should win.
Is all application information that my company submits kept confidential? +
Yes. TSIA makes every effort to ensure your application remains confidential. Please be advised that each STAR Award judge has signed and agreed to honor a non-disclosure agreement to ensure that any information you provide during the STAR Award process remains confidential.
If one or more of the judges works for a company with which you compete, we will NOT knowingly send your application to them for evaluation. You also may exclude a potential judge who you feel may be a competitor. Applicant Judge Exclusion forms must be submitted prior to final application, providing you the opportunity to select one judge you want to exclude from receiving your award application.
How should the entry be submitted? +
Please submit all entries electronically on the STAR Awards platform. Your username and password are selected by you at the time of nomination submission.
Can we submit supporting documents? +
No. You may only submit one PowerPoint file as your official application. However, links to supporting videos, websites, or other materials are fine. The only caveat to consider is that we cannot guarantee that all judges will access them, so keep that in mind and concentrate your story’s critical elements in the PowerPoint deck.
Is the length of my application important? +
There is a maximum number of slides that will be accepted, but there is no minimum requirement. The important part is that you follow the application form template. Please be as succinct as possible, without any unnecessary or unrelated information.
Should we include our company logo and Web address on the application? +
Yes, please include your company logo and Web address.
Is the application fee refundable in the event we should change our mind regarding submitting a TSIA STAR Award application? +
The application fee is typically non-refundable once your nomination has been accepted and a PowerPoint application has been sent to you.