Three days of TSIA World ENVISION
Explore the agenda
ENVISION is a must-attend event for those looking to evolve their services capabilities, build outcome-driven offers, and turn AI from cost-cutting measures into a powerful growth engine.
*The agenda is subject to change. All sessions are first-come, first-served. Workshops require registration.
Game-changing keynotes
J.B. Wood
President and CEO
TSIA
Mari Cross
Chief Customer Officer
Infor
Jim Roth
President of Customer Success
Salesforce
Thomas Lah
Executive Director and EVP
TSIA
Mike Flannagan
Corporate Vice President of Global Customer Success
Microsoft
George Humphrey
Distinguished Vice President and Managing Director
TSIA
Elevate your experience with these sessions
Gain the insights, strategies, and opportunities you need to boost your expertise.
What kind of sessions will you find at TSIA World ENVISION?
Workshops: Go deep with immersive, hands-on learning and walk away with the practical tools, frameworks, and strategies you can apply the moment you’re back.
Breakouts: Tackle today’s toughest challenges through interactive sessions. Hear real-world case studies, join live Q&A, and exchange ideas with peers facing the same issues.
Keynotes: Gain clarity and direction from industry visionaries. Thought leaders and the biggest names in tech share insight on the trends reshaping tech services business models.
Theater Sessions and Technology Solutions: See innovation in action and explore how emerging technologies—including AI and GenAI—are transforming services and strategies.