2025 SaaS Support Revenue Growth Leader
This award recognizes SaaS companies or support teams that have transformed their support model into a key driver of revenue growth and customer loyalty. Going beyond traditional support, this category highlights organizations that leverage their support services as a strategic asset, maximizing customer satisfaction, reducing churn, and opening new revenue opportunities. Honorees in this category will have demonstrated how they use support functions not only to address customer issues but also to drive long-term value, increase retention, and identify upsell or cross-sell opportunities that contribute to overall revenue growth.