Maximize customer satisfaction with this powerful staff development program and receive certification either as an individual or as an organization. Delivered online or in-class, coursework and certification testing spans the areas of customer success, technical support, and field services to increase efficiency, reduce costs, and prevent incident escalation.
Certified Support Professionals
Certified Support Staff Excellence Center
While everyone is welcome to receive individual staff certification, TSIA members have exclusive access to receiving certification for their entire organization.