Trends are like gravity; they can pull you down or accelerate you forward. At TSIA, we assess the financial performance of the largest technology companies on the planet to track the health of current business models and help you answer the questions that matter most.
Are technology companies more or less profitable today than they were five years ago?
Are revenues from Services increasing or decreasing? What about from Product?
Are service margins increasing or decreasing across the industry?
What percentage of XaaS companies are successfully monetizing Customer Success?
Where do organizations with Customer Success functions report?
Thomas Lah is the executive director of the Technology Services Industry Association (TSIA), the leading association for today's technology and services organizations. For over 20 years, he has been helping some of the world's largest technology companies improve the efficiency of their daily operations.
Learn more about Thomas.
TSIA membership grants you access to quarterly financial sets from technology and services, cloud, industrial equipment, and healthcare technology (HHIT) companies. These interactive data models can help you unlock key industry insights designed to improve your strategic decision making.
Capital on Tap
Release capital from existing operations to accelerate your transformation.
Keynote | The Future of Enterprise Selling: A Fireside Chat
As technology-driven industries move toward selling subscriptions and promising business outcomes, the operating models of tech companies must also . . .
TSIA 2020 Capabilities Heatmap
Get insight into the organizational capabilities your services business needs to master in order to improve its operational and financial performance.
Technology & Services 50 Q4 2019
Join us for this 1-hour webinar for insight into key trends and observations that provide a snapshot of the overall performance of the tech industry.
Technology & Services 50 Q3 2019
Opening Keynote | Setting the Conditions for Success (sponsored by CSS Corp)
We already know that renewable offers force tech companies to put a premium on customer success. Companies are implementing new processes and . . .
TSIA Checklist for Success
Comprehensive checklist to be used throughout the pre-sales process to ensure the best possible result for both the customer and the supplier.
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2019 Organizational Structure Survey Results
Summary results from the TSIA 2019 Organizational Structure Survey.
TSIA Cloud 40: 2019
Join Thomas Lah, TSIA’s Executive Director, for his annual review of 40 companies with subscription-based offerings that TSIA is tracking.
Technology & Services 50 Q2 2019
In this 1-hour webinar, we’ll dive into key trends and observations to provide a snapshot of how the technology industry is performing overall.
Closing Keynote | Rethinking the Channel in a XaaS World (sponsored by Gainsight
Almost every large tech company relies on its channel partners to sell and deliver a meaningful part of their total volume. Most of these partners . . .
The Engine of the XaaS Offer Train: Customer Requirements
This paper introduces a framework for helping product and service teams align their XaaS offer creation process.
See the impact TSIA is making on the tech industry by helping our members get their top questions answered, receive validation for new ideas, and improve their performance.
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.