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Trends are like gravity; they can pull you down or accelerate you forward. At TSIA, we assess the financial performance of the largest technology companies on the planet to track the health of current business models and help you answer the questions that matter most.
Are technology companies more or less profitable today than they were five years ago?
Are revenues from Services increasing or decreasing? What about from Product?
Are service margins increasing or decreasing across the industry?
What percentage of XaaS companies are successfully monetizing Customer Success?
Where do organizations with Customer Success functions report?
Thomas Lah is the executive director of the Technology Services Industry Association (TSIA), the leading association for today's technology and services organizations. For over 20 years, he has been helping some of the world's largest technology companies improve the efficiency of their daily operations.
Learn more about Thomas.
TSIA membership grants you access to quarterly financial sets from technology and services, cloud, industrial equipment, and healthcare technology (HHIT) companies. These interactive data models can help you unlock key industry insights designed to improve your strategic decision making.
Technology & Services 50 Q2 2020
We’ll review the impact of COVID-19 on key financial indicators and analyze data to provide insight into challenges technology providers are facing.
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The Case for Services Convergence and Big “C” Customer Success
This report examines services convergence and Big "C" customer success.
COVID-19 Capability Journeys
Organizational capabilities every technology provider will require to excel in a post-COVID-19 economy.
Managing Through This Crisis 1
In this keynote J.B. and Thomas will uncover some of the winning plays that companies are using.
Industry Scenarios How Do Technology Companies Set Up for Success Post Crisis
Learn why technology companies should be planning and preparing now for the economic growth that will surely return.
Technology & Services 50 Q1 2020
Industry Scenario: Extreme Remote Services
This paper helps technology companies respond to the urgent issues created by the global pandemic and also looks at future initiatives post-crisis.
Navigating Hazy Horizons
The Pandemic Playbook for Technology Solution Providers: Current Phase/Next Pha
This report is a playbook to help technology providers navigate a global pandemic in the area of current phase/next phase capabilities.
Recurring versus Transactional Business Models in an Economic Downturn
This report is a playbook to help technology providers navigate a global pandemic, specifically recurring vs. transactional business models.
Healthcare Technology Huddle
This presentation summarizes how healthcare technology providers are responding the COVID-19 as of March 27, 2020.
The Pandemic Playbook
This report is a playbook to help technology providers navigate a global pandemic.
See the impact TSIA is making on the tech industry by helping our members get their top questions answered, receive validation for new ideas, and improve their performance.
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.