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Managed services have a long history as a member of the technology services segment of the technology market. There have been dozens of names and definitions for managed services: remote infrastructure services, remote operations, outsourcing, hosted, the cloud, and so on.
One thing is clear, the demand in the market for these types of services continues to increase with most of the companies surveyed in a recent study citing managed services as their fastest growing line of business, outpacing hardware, software, professional services, support services, and even cloud solutions.
As many companies are seeking to stake their claim in the success of this growth segment, they are also seeking to better understand these services—what they are, what their value is to their clients, and how they can give their P&L a boost by offering them.
“Defining Managed Services” is the first step in helping to bring clarity to technology and services companies. This report will cover multiple service offerings that can fall under the umbrella of the TSIA definition of managed services, including:
Vice President and Managing Director, Service and Delivery Research and Advisory, TSIA
Senior Director, Managed Services Research, TSIA
Publish Date: May 27, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.