Staying ahead of the curve is essential for business success in 2024. “The State of Field Services 2024” report delves into the crucial trends shaping the field services industry this year so that you have the insights you need to succeed.

Free-to-fee models, transitioning from traditional license sales to subscription-based business models, hardware, software, AI, and services.

Original equipment manufacturers (OEMs) have a golden opportunity to boost recurring revenues. Yet, as with every opportunity, there come challenges.

To thrive, an OEM’s future toolkit must boast software-centric solutions, making them synonymous with software, Software as a Service (SaaS), and artificial intelligence (AI).

Outsourcing field services to third-party providers is a hot topic that’s here to stay. Read this blog post for guidance on how to do more with less.

To maintain your competitive edge, you should be paying close attention to these field service management key performance indicators (KPIs).

The top reasons why field services organizations are outsourcing labor. Discussion of third party field service providers

10 things we know from benchmarking equipment manufacturers about their customer experience. Optimizing service delivery for cost reduction and CX improvement.