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Technology Consumption and Data Analytics


Technology and Services Business Challenges

We know what’s trending in technology and services.

At TSIA, we understand the true value that lies within your data assets, as well as the hurdles to realize a return on investment. Our detailed analysis of the technology and services industry has identified a set of top analytics business challenges that we address as part of membership in any of our research areas.

Expand to view the top technology and services business challenges +
 

Experience Our Research

Get a glimpse into our vault of board-ready data insight and thought leadership applicable to all areas of technology and services.

These foundational papers, webinars, and conference presentations explore how to increase your top-line revenue growth and achieve ROI through the strategic use of TSIA data.

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Research Report

TSIA Consumption Analytics Framework Research Report

Learn how to develop a framework for building an analytics capability within an organization.

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Research Report

Service Revenue Generation Market Performance Snapshot, H1 2018 Research Report

TSIA's SRG Benchmark is updated every six months and this DataView showcases some of the key changes we have seen in the data.

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Research Report

Leveraging Unstructured Data: Quick Poll Findings Research Report

TSIA Quick Poll results assessing where members stand with unstructured data analysis, i.e., extracting and leveraging insights from text, audio, etc.

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Research Report

The ROI of Consumption Analytics Research Report

Results of a TSIA Quick Poll to assess how members are tracking analytic investments and to gauge the impact of this critical capability.

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Research Report

Data-Validated Benchmarking: Actionable Tech Industry Insights Research Report

This report provides details on TSIA's current benchmarking methodology.

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Consumption Analytics

TSIA Consumption Analytics Objectives Consumption Analytics

Starting with objectives, the TSIA Consumption Analytics Framework helps members develop an analytics capability to enable successful B4B processes.

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Consumption Analytics

Tell Us About Your Analytics Projects Consumption Analytics

Help us better understand your current analytic initiatives. The better we understand current goals, the more we can tailor our research to your needs

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Expand Selling ROI Calculator Calculator

Use TSIA’s benchmark-validated Expand Selling ROI Calculator to maximize lead generation opportunities at fraction of your current costs.

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Field Services ROI Calculator Calculator

Use TSIA's benchmark validated Field Services ROI Calculator to set achievable goals for reducing your total incident cost.

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Professional Services ROI Calculator Calculator

Get a benchmark-validated understanding of how billable utilization, hourly rates, and rate discounting impact professional services revenue.

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Customer Success ROI Calculator Calculator

Use TSIA’s benchmark-validated Customer Success ROI Calculator to see how compounding customer churn is limiting your potential revenue growth.

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Education Services ROI Calculator Calculator

Make benchmark-validated adjustments to your education services pricing, discounting, and bundling practices.

 
 
Jeremy DalleTezze, VP, Analytics
 

Meet the Research Expert

Jeremy DalleTezze, VP, Analytics

Jeremy works with members to identify and study the emerging trends in consumption analytics through surveys, case studies, webinars, presentations, and member inquiries. He also is the head of TSIA's internal analytics team, known as "the A-Team", which provides analytics support for TSIA, including the research team, by analyzing their benchmark and survey data.

Learn more about Jeremy.

 

Access a Peer Network Like No Other

Learn about the latest best practices from TSIA’s Data Analytics Champions.

Our Data Analytics Champions group is an active community of member organizations that share a common interest in analytics. The findings from their quarterly discussions on emerging trends, analytics initiatives, challenges, and best practices directly contribute to the creation of new member resources in the area of analytics research.