From Margin Pressure to Predictable Profit: The New Renewal Playbook
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Overview
Challenges
Summary
Key takeaways
Optimize cost and revenue strategy
Balance cost reductions with revenue growth by shifting low-complexity renewals to customer success and renewal specialists.
Harness AI for smarter operations
Leverage AI to automate routine tasks, enhance forecasting, and empower your team with data-driven insights.
Move beyond top-line renewal rates
Adopt more granular, accurate metrics that reflect hybrid business models and inform strategic decision-making.
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