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Tangoe, a leader in global technology expense management, understands how mergers and acquisitions can create technology and operational challenges. After growth through M&A, their customer service function was spread across multiple applications. Customer experience and service levels were inconsistent. Operations had an incomplete view of production support and service delivery.
You'll hear from a Tangoe executive about how the company is:
VP, IT Business Application Support, Tangoe
Publish Date: October 22, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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