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The Future Belongs to Adaptive Expertise
Learn how leaders can maximize customer value and business growth in 2025 and beyond.
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Overview
Challenges
Summary
Key takeaways
Career Transformation:
The workflows of knowledge workers are significantly disrupted by AI, demanding both adaptation and new skills.
Bifurcation in Adaptation:
There is a divide between those aggressively leveraging AI in their work and those resistant to change, driven by factors like misinformation and emotional resistance.
Importance of Experiential Learning:
Immersive simulations provide practical skill assessments, focusing on real-world application rather than theoretical knowledge.
Adaptive Expertise:
Companies must foster adaptive learning, preparing employees for continual change as they adopt new technologies and processes.
Lifelong Learning Culture:
Continuous education beyond traditional models is essential for workforce readiness, emphasizing personalized training adapted to varied age and experience levels.
Podcast speakers

Thomas Lah
Executive Director and Executive VP, TSIA

Dr. Chris Dede
Senior Research Fellow, Harvard Graduate School of Education
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