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The Future Belongs to Adaptive Expertise

Learn how leaders can maximize customer value and business growth in 2025 and beyond.

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March 21, 2025

1:00 PM EST / 10:00AM PST

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Overview

Challenges

Most companies rank low in workforce reskilling, struggling to keep pace with AI-driven change. Resistance fueled by outdated mental models, poor integration of immersive learning, and a tendency to chase “shiny objects” instead of building adaptive expertise, leaves many organizations falling behind.

Summary

The podcast delves into the transformative impact of AI on knowledge workers, emphasizing the urgent need for reskilling and evolving learning methods. It highlights a bifurcation in workplace adaptation to AI, with early adopters thriving and others lagging. The integration of immersive learning tools and experiential practices emerges as a critical factor for future success in the workforce.

Key takeaways

Career Transformation:

The workflows of knowledge workers are significantly disrupted by AI, demanding both adaptation and new skills.

Bifurcation in Adaptation:

There is a divide between those aggressively leveraging AI in their work and those resistant to change, driven by factors like misinformation and emotional resistance.

Importance of Experiential Learning:

Immersive simulations provide practical skill assessments, focusing on real-world application rather than theoretical knowledge.

Adaptive Expertise:

Companies must foster adaptive learning, preparing employees for continual change as they adopt new technologies and processes.

Lifelong Learning Culture:

Continuous education beyond traditional models is essential for workforce readiness, emphasizing personalized training adapted to varied age and experience levels.

Podcast speakers

Thomas Lah

Executive Director and Executive VP, TSIA

Dr. Chris Dede

Senior Research Fellow, Harvard Graduate School of Education

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