View more podcasts
Podcast

Boring AI That Wins Big in the XaaS World

Learn how leaders can maximize customer value and business growth in 2025 and beyond.

Listen to more great content in the TSIA Portal

Already have an account?

Sign in
Sign in

Subscribe to this podcast on your favorite platform

Apple podcasts

Apple podcasts

Spotify

Spotify

Attend this webinar

March 21, 2025

1:00 PM EST / 10:00AM PST

Thank you for registering

Check your inbox for a confirmation email with all the necessary information, including the webinar link, date, and time.

Oops! Something went wrong while submitting the form.
August 15, 2025

Overview

Challenges

Tech leaders must replace static content libraries with model-driven workflows, overcome the AI trust/adoption gap with solid governance and quality data, and manage the operational, cultural, and strategic change needed to turn “boring” AI into measurable ROI.

Summary

The podcast discusses the transformative impact of AI on SaaS business models and technology service delivery. It highlights the exciting yet daunting challenges of integrating AI into business processes, emphasizing the shift from traditional methods to model-driven workflows. The conversation also underscores the need for companies to adapt quickly and effectively as AI technologies evolve.

Key takeaways

AI Disruption of SaaS Models:

AI is fundamentally changing how technology companies operate, necessitating a reevaluation of existing business frameworks and service delivery methods.

Importance of Model-Driven Workflows:

Transitioning from traditional libraries to model-driven workflows enhances efficiency, allowing teams to generate high-quality proposals and responses faster.

Building Trust in AI:

There is a critical need to establish trust in AI capabilities among professionals, highlighting successful case studies and specialized tools to manage expectations effectively.

Emerging Roles and Skills:

New roles such as GTM engineers and value enablement specialists are becoming vital, focusing on optimizing workflows and interpreting ROI driven by AI.

Evolving Pricing Models:

As the alignment between revenue growth and employee count shifts, companies are exploring consumption-based pricing models and outcome-based pricing to reflect the true value delivered by AI solutions.

Podcast speakers

Thomas Lah

Executive Director and Executive VP, TSIA

Ray Meiring

CEO, QorusDocs

Powered by

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account

Trusted by top companies everywhere

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Create an account
Have questions or need guidance?
Connect with a TSIA research expert