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As we look ahead to 2022, leveraging machine learning to power customer experience through self-service is one of the technological trends that will continue to play an important role for member organizations. However, as many organizations have come to discover, driving value from user behavior-based machine learning (ML) modelling has proven challenging, in part because of the sheer volume of customer queries needed to make it truly work.
In 2022 and onward, we see the emphasis shifting instead to language-based machine learning modelling, fueled by innovations in underlying search technologies. In this joint webinar with TSIA and Elastic, the makers of Elasticsearch, we’ll help you understand how ML-powered search really works, and how you can make the most of the latest innovations.
Join us for this webinar to learn more about:
Director, Support Services, TSIA
Principal Product Manager I, Elastic
Principal Product Marketing, Enterprise Search, Elastic
Publish Date: December 2, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.