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Webinar

Introducing the Partner Success Score

If you’re measuring partner performance by sales volume alone, you're missing the bigger picture. In today’s subscription-first world, revenue alone does not reflect a partner’s impact across LAER (land-adopt-expand-renew).

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August 8, 2025

Pacific Time

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August 8, 2025
|
Pacific Time

Overview

Challenges

The webinar will explore how outdated sales-only metrics, lack of predictive insight, and insufficient data transparency hinder partner evaluation—leading to blind spots, missed opportunities, and inefficient decision-making in today’s subscription-first economy.

Summary

This webinar introduces TSIA’s Partner Success Score, a health score and leading indicator of partner performance. With partners driving over half of most vendors’ revenue, many organizations still lack visibility into true partner value, relying on outdated, sales-only metrics. The Partner Success Score blends past results with early signals to identify which partners are genuinely driving impact. You’ll learn its core design principles, see how companies measure partner success today, and discover how adopting this mindset can help you reduce blind spots, gain predictive insight, and make smarter investment decisions.

Key takeaways

Reduce Blind Spots

Move beyond sales-only metrics with the Partner Success Score to capture customer engagement, outcomes, and retention, revealing partner value across the full lifecycle.

Gain Predictive Insights

Use a balance of leading and lagging indicators to forecast performance, optimize investments, and proactively address issues before they impact results.

Improve Decision-Making

Leverage clear, quantifiable data to guide partner strategy, scale what’s working, and make faster, more confident investment decisions that drive growth.

Webinar speakers

Jared Raftery

Director of Revenue Research and Advisory, TSIA

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