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On Demand Webinar

The Role of Customer Education in your Digital Content Strategy

The way we work – and learn – has changed for good. A new era of education throughout the customer lifecycle adds value across the organization, from marketing to sales to customer success. In this session, you will hear how today's customer education professionals have unlocked the potential of learning and transformed the customer experience.

During this 45-minute webinar, we’ll bring together TSIA’s John Ragsdale, Distinguished Researcher, VP of Technology Ecosystems, and Daniel Quick, SVP of Learning Strategies at Thought Industries, who will drive discussion around what the best modern learning programs look like, how technology drives them, and what’s on the horizon in education.

Key points include:

  • Highlights from Thought Industries’ new State of Customer Education 2022 Report
  • The foundations of a successful digital content strategy
  • How to effectively reach and engage your learners in a digital environment

Digital transformation has impacted the learning industry in so many ways. Register now to ensure your program stays competitive with these best practices and takeaways from John and Daniel.


Presented By:

John Ragsdale

Distinguished Researcher, VP Technology Ecosystems, TSIA

Daniel Quick

Senior Vice President, Learning Strategies, Thought Industries

Publish Date: April 28, 2022