The concept of utilization is one of the key building blocks of any profitable professional services organization.
To run a PS business, managers must understand how productive their consulting staff is. Billable utilization is a key indicator of that productivity, yet many companies continue to debate the appropriate way to calculate this fundamental metric.
VP Research, Professional Services, TSIA
Publish Date: December 12, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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