The function of resource capacity planning (CP) is not easy or simple to effectively implement for professional services organizations (PSO). Most TSIA member PSOs have a resource management (RM) function that is responsible for staffing engagements and scheduling resources. However, staffing resources to engagements is only a small part of CP.
This report is a call to action with a goal of inspiring a collective vision and forward-thinking advancements in resource capacity planning and forecasting. In this paper, TSIA Research defines three necessary approaches to optimize resource capacity planning and forecasting.
Director, Professional Services Research, TSIA
Publish Date: March 15, 2019
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Peg Rodarmel, SVP, Subscription Services, Infor
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