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Research Report
Customer Success Onboarding Manager Job Description
This report provides details on what a standard job description should look like for companies seeking a customer success onboarding manager, as seen in the industry. It contains information gleaned from viewing the most current standards and trends in the technology industry and the alignment of these positions specific to customer success organizations. This position description is designed to help TSIA members get a fast start in the development of their actual job description. The following items are reviewed:
- Job Title
- Key Responsibilities
- Education Requirements
- Experience Requirements
Authored By:
Darlene Kelly
Senior Manager, Customer Success Research, TSIA
Marc Troyan
Director, Customer Success Research, TSIA
Publish Date: June 28, 2022
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