About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Offer Management
Subscription Sales
Support Services
XaaS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
XaaS Speaking Engagements
STAR Awards
Become a Member
Resource Library
Webinars
TSIA Blog
Research Polls
TSIA Books
Digital Transformation
COVID-19 Resource Center
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
If you believe you are seeing this message in error, please let us know.
This year's report shows that companies are investing to solve their business challenges. Improving service efficiency and analytics capabilities to create higher values for customers and improve their outcomes is a high priority.
Download the complete report and begin making incremental investments that will help increase revenue and improve ROI.
Authored By:
Director Research, Industrial Services, TSIA
VP Research, Technology and Social, TSIA
Publish Date: July 5, 2017
We are in the process of transforming from a traditional industrial company to a digital industrial company. As a member, we are able to leverage TSIA’s research and expertise to help guide us through this transition and really challenge the inertia and momentum around our product offerings in the market place so we can align on what ‘best in class’ looks like.
Ashley Haynes-Gaspar, Executive General Manager, Global Support, GE Digital