Join us for
See how your organization stacks up against the industry
Make your top priorities actionable
Frameworks to help your team navigate AI transformation
Real outcomes from real tech services organizations
•  Las Vegas  •  October 19-21, 2026
• Las Vegas • Oct 20-22, 2025
Learn more
Start free benchmarking
Create a free initiative
Explore now
Read the industry story
AI: The end or ERA of services?
• Las Vegas • Oct 20-22, 2025
Join us
Save 30% on
with code LV25-EB30!
Register now
TSIA brand logo
About UsWhat We Do
What We Offer

Industries we serve

Stand out in your industry with TSIA’s proven data and research.

IT Infrastructure and Services

SaaS and Software

Industrial Equipment

Healthcare Technology

Our research areas

TSIA provides exclusive data, business frameworks, and expert advice in all areas of technology to help your organization achieve profitable growth.

Customer Growth and Renewal

Customer Success

Education Services

Executive Leadership

Field Services

Managed Services

Professional Services

Offering Management

Support Services

Digital solutions

Industry insights, benchmarking, data-driven strategies, and more

TSIA Portal

Performance Optimizer
Industry Benchmarking

TSIA Intelligence

Insights

Insights

Turn technology trends into your competitive edge with the latest industry-leading insights, expert research, and data-backed strategies to fuel your growth.

AI Economics™

The Services Era and the Race to AI Profitability

Featured Insights

TSIA’s industry-wide top trending topics and Research Journeys.
Fire

Trending Topics

Forward-Deployed Engineering

Operationalizing PS Transformation

From LAER to DARE

Technological & AI-Driven Solutions

AI-First Outcome-Based MSPs Transformation

Organization Evolution

Insights by Type

Webinars

Research Journeys

Ebooks

Podcasts

Free Research

Premium Research

Pricing
Community

Events

TSIA events are where services leaders come to understand how AI Economics is rewriting profitability, pricing, and delivery, and what to do about it.
Learn about events 

TSIA Discussions

A community for Product, Sales, and Services teams to navigate business challenges together.

Technology & Services World

TSIA's premier, open conference for technology services leaders navigating AI-driven transformation.

Board Summit

A private, invitation-only forum designed exclusively for senior executives and board-level leaders.

Community

Connect with a diverse and inclusive network of other industry professionals who have solved the same challenges you’re facing.

TSIA Discussions

A community for Product, Sales, and Services teams to navigate business challenges together.

Advisory Boards

Meet the hand-picked experts who work with TSIA research and leadership to address critical issues, trends, and opportunities.

Partner with TSIA

Share your company’s vision of the future with the biggest names in tech, and engage with prospects within the TSIA community.

Partner directory

Check out the technology and services organizations that are currently benefiting from membership.

STAR Awards

Establish your company as among the best in the industry and receive recognition on your team’s most impactful achievements.
Blog

Blog

Your source for the latest trends impacting your industry.

For executives

For department leaders

For managers

Blog
Get started for free
Let's talk
Sign in
Get started for free
Let's talk
Legal and Privacy Information
Privacy PolicyCalifornia Consumer Privacy ActCalifornia Privacy Rights Act of 2020Online Code of ConductCopyright InfringementOnline User AgreementEnterprise Membership Terms of ServiceIndividual Plan Membership Terms of ServicePartnership Terms of ServicePartner Program PackageEvent Registration Terms and ConditionsEvent Code of ConductInformation Security MeasuresBenchmarking Data Protection MeasuresMCP Connector for ClaudeSubprocessor List
Navigation
Privacy PolicyCalifornia Consumer Privacy ActCalifornia Privacy Rights Act of 2020Membership Terms of ServicePartnership Terms of ServicePartner Program PackageConference Code of ConductConference Registration Terms and ConditionsMember Conference Voucher UpdateInformation Security MeasuresBenchmarking Data Protection MeasuresSubprocessor List

TSIA MCP Connector for Claude

This addendum supplements the TSIA Privacy Policy and applies specifically to the TSIA Model Context Protocol (MCP) connector ("Connector") that allows users of Anthropic's Claude to access TSIA content and account data from within Claude.

What the Connector Does

The Connector is a read-only integration. It allows an authenticated TSIA member to retrieve information from their TSIA account and from TSIA's research and benchmarking services directly within a Claude conversation. The Connector cannot create, modify, or delete any data in TSIA's systems, and cannot take any action on a user's behalf beyond retrieving and returning information they request.

‍

Authentication

To use the Connector, a user must securely sign in to their TSIA account OAuth. TSIA does not receive or store the user's Claude credentials, and Anthropic does not receive or store the user's TSIA password. The OAuth connection can be revoked at any time by the user, either from their TSIA account settings or from their Claude connector settings.

‍

Data Collection Practices

When a user makes a request through the Connector, TSIA may collect and process:

• The specific query or request passed from Claude to TSIA's systems (e.g., a request for benchmarking data, research content, or account details).

• Authentication tokens used to verify the user's identity and membership status.

• The TSIA account data necessary to fulfill that specific request (e.g., membership status, research area preferences, benchmarking results the user is entitled to view).

• Basic technical/connection metadata (timestamp, request type) for security and troubleshooting purposes.

The Connector does not access, log, or retain the broader content of a user's Claude conversation. TSIA only receives the specific request sent to it in order to return the requested information — it does not see other messages, files, or context from the user's Claude session.

‍

Usage

Data processed through the Connector is used solely to:

• Authenticate the user and confirm their entitlement to the requested content.

• Retrieve and return the requested information to the user via Claude.

• Maintain the security, reliability, and performance of the Connector.

• Diagnose and resolve technical issues.

TSIA does not use Connector activity for advertising, does not sell this data, and does not share it with data brokers.

‍

Storage

• Authentication tokens and Connector request logs are stored on TSIA's production infrastructure, located in the United States

• Data is encrypted in transit (TLS 1.2+) and at rest.

• Access to stored Connector data is restricted to authorized TSIA personnel and systems that require it to operate or troubleshoot the Connector (e.g., engineering, security). It is not accessible to TSIA staff outside those functions.

• TSIA does not store a copy of the user's underlying Claude conversation — only the discrete request and response exchanged with the Connector.

• Backups follow TSIA's standard backup and disaster-recovery schedule and are subject to the same retention limits described in the Data Retention section.

‍

Data Retention

Connector request logs and authentication tokens are retained for 30 days for security and troubleshooting purposes, after which they are deleted or anonymized. Underlying account and membership data accessed through the Connector continues to be governed by the retention terms of the TSIA Privacy Policy.

‍

Third-Party Sharing

TSIA shares Connector request data with Anthropic only to the extent necessary to transmit the requested information back to the user through Claude. TSIA does not share Connector data with any other third party except as described in the general TSIA Privacy Policy (e.g., legal process, service providers under contract, or a business transfer). TSIA does not sell Connector data or share it for cross-context behavioral advertising.

‍

Security

The Connector uses OAuth with industry-standard encryption in transit and at rest. Access is scoped to the authenticated user's own account and entitlements — the Connector cannot retrieve another user's data.

‍

User Controls

Users can, at any time:

• Revoke the Connector's access to their TSIA account (via TSIA account settings or Claude's connector settings).

• Request a copy of the data TSIA has processed through the Connector.

• Request deletion of Connector logs, subject to the retention needs described in the Data Retention section.

To exercise these rights, contact privacy@tsia.com.

‍

Contact Information‍

Questions about this addendum, or requests related to Connector data, can be directed to:

TSIA
c/o Privacy – IT Security
17065 Camino San Bernardo, Suite 100
San Diego, CA  92127
privacy@tsia.com

TSIA (Technology & Services Industry Association) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at 800-876-6511 or we can call you.

Our research areas

Customer Growth and RenewalCustomer SuccessEducation ServicesExecutive LeadershipField ServicesManaged ServicesProfessional ServicesOffering ManagementSupport Services

Industries we serve

IT Infrastructure and ServicesSaaS and SoftwareIndustrial EquipmentHealthcare Technology

Digital solutions

TSIA PortalPerformance Optimizer Industry BenchmarkingTSIA IntelligenceDownload TSIA IntelligencePricing

Insights

AI EconomicsForward-Deployed EngineeringFrom LAER to DAREAI-First Outcome-Based MSPs TransformationOperationalizing PS TransformationTechnological & AI-Driven SolutionsOrganization EvolutionPrevious Trending TopicsWebinarsEbooksFree ResearchResearch JourneysPodcastsPremium Research

Community

Advisory BoardsPartner DirectoryPartner ProgramSTAR Awards

Events

Technology & Services WorldBoard Summit
Who We AreWhat We DoBlogNewsroomMedia Kit

Connect

© 2025 TSIA (Technology & Services Industry Association). All rights reserved worldwide.
Legal and Privacy    |    Email Preferences    |   Do Not Sell My Information
|
Cookie Preferences
ChatGPT Image Oct 15, 2025, 02 53 14 PM
ChatGPT Image Oct 15, 2025, 02 55 47 PM
image 111