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Conference Presentation

Your Success = Engaged Customers. ALL Services Play a Part. How?

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The success of your business is completely dependent on your customers’ engagement with you and your software. That engagement begins and ends with your customers’ user adoption. All disciplines play a part – Education Services, Professional Services, and Customer Success. We will discuss and show how a single, innovative platform enables all involved, including your customers. This ‘how-to’ session addresses how your customers can manage change of software, process, environment, and organization every day. We will highlight some specific customer stories and why they declared victory.

Presented By:

Malcolm Poulin

Sr. Director, Product Strategy, ANCILE Solutions

Publish Date: May 4, 2016

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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