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Hiring, developing, and retaining talent will be critical for any organization hoping to drive service revenue growth. Making these tasks more difficult are global demographics and hiring trends that have resulted in a war for service talent. Many service employees are nearing retirement age, there are new skills gaps being created every day, and a growth in services revenue is leading to a net growth in hiring. With voluntary employee attrition rates creeping up, what can service organizations do to win the talent war? During this session, we will discuss some of the key findings from the 2017 Field Service Workforce Optimization and Compensation Study including:
VP, Field Services Research, TSIA
Publish Date: May 9, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.