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Conference Presentation

Utilizing Adoption and Value Realization Maps to Demonstrate Tech Solutions Value and Client ROI

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The success of nThrive business is completely dependent on the engagement of our clients with us and successfully adopting our technology solutions. The nThrive Adoption and Value Realization (AVR) Maps provides a blueprint to coach, teach and guide our clients with proactive solutions, which will enable them to successfully adopt our technology products to meet their operational and financial goals. The AVR Maps can also become a premium service to generate additional revenue. The effective user adoption is the key to realize the value of nThrive technology solutions and realize ROI, which will lead into frictionless renewal and business expansion. We have used the TSIA LAER Model to develop nThrive Adoption and Value Realization Framework, which provided the conceptual structure and foundational elements to build the AVR Maps. The AVR Map is a process focused and data drive approach which engages the clients from their first interaction with us during the implementation process and continues throughout the client product adoption and value realization life cycle. The AVR Map Framework consists of five key Adoptions Phase and which are connected through six attributes.

Presented By:

Nick Khawaja

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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