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Conference Presentation

Using Behavioral Assessments to Recruit and Retain Your Team

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According to a recent reports, service executives consider skill shortage to be a top current market pressure. About 45% of surveyed service organizations indicated that they are struggling with an aging workforce as the baby boomer’s gradually retire and attracting other generations to fill their jobs is not an easy task. How do you lead across generation change and adjust your strategy to attract and retain cross-generational talent? How do you invest in protecting a vital resource and go head to head with cross-industry competition? How do you select productivity tools and use technology to enable your new workforce? How do you identify areas for development to maximize employee success?

Presented By:

Roy Dockery

VP, Customer Care, Swisslog Healthcare

Publish Date: October 22, 2019

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Peg Rodarmel, SVP, Subscription Services, Infor

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