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In the ever-changing world of big data, companies are constantly analyzing how market changes will impact their organization. Join us to learn about Informatica's transition to a private company and the resulting transformation within their services business to support their new business model. Join this interactive and educational session where Brian Hodges, SVP of Professional Services for Informatica, will reveal the transformation that their services business is undergoing and the challenges that come with changing your engagement strategy and your key KPIs. This information-packed session will cover: Key business challenges when moving from a time & material model to fixed fee Changes and trends occurring within their business and the larger market that drive these changing objectives How they prepared for this market shift by changing their portfolio of services offerings Challenges surfacing between sales and services as a result of this engagement model change and how they resolved them The role Professional Services Automation (PSA) plays in enabling this transformation.
GM, PSA Applications, FinancialForce
SVP Global Professional Services, INFORMATICA
Publish Date: October 18, 2016
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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