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Results from a 1500+ person survey on consumer support preferences
Ways to empower customers to resolve issues themselves
Tools to increase productivity and boost the morale of service representatives
How AI-powered search can deflect case forms before they're submitted
Head of Industry, Service & Support, Yext
Publish Date: October 20, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.