About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Offer Management
Subscription Sales
Support Services
XaaS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
XaaS Speaking Engagements
STAR Awards
Become a Member
Resource Library
Webinars
TSIA Blog
Podcast
Research Polls
TSIA Books
Digital Transformation
COVID-19 Resource Center
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
If you believe you are seeing this message in error, please let us know.
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
TSIA has been tracking the industry for nearly a decade. We have seen the disruption of traditional OEM business models due to two mega-trends: Feature functionality is being commoditized – think of speeds and feeds The acceleration of new consumption-based business models – think less CapEx and more OpEx purchases from your customerSuccessfully navigating this disruption has a high degree of difficulty. It requires executives to simultaneously operate in multiple business models. During this session, we will provide insights on how organizations can: Move service offers from “free to fee” and from “transactional to contractual” Improve product and service performance while expanding their efforts to help customers improve their processes and outcomes Create IoT enabled service offers while providing traditional product attached services Provide technology as-a-service by guaranteeing customer outcomes
Presented By:
VP, Field Services Research, TSIA
Director, Industrial Services Research, TSIA
Publish Date: October 22, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor