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One of the key success factors for any managed services business is growing your existing client base. There is a stark difference between vendors who do this well and those who struggle. A number of major challenges face the clients of managed service providers, increasing the degree of difficulty in growing the client base. Some examples include increasing pressure to reduce the costs of running their infrastructure and the proliferation of public, private and hybrid cloud models changing how they adopt new technology. This session will dissect what the key success factors will be for managed services providers to successfully growth their base. The key to unlocking existing client growth lies within each managed business -- how to mobilize effectively and efficiently to drive that growth will determine the future success of many managed providers.
Senior Director Research, Technology Services Industry Association (TSIA)
Principle, Enabling Managed Services
Publish Date: October 20, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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