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Do you have unlimited resources to apply to the renewal of recurring services? How efficient is your renewal process for small to medium size customers? The aggregate revenue and lifetime value of small to medium sized customers can be material. So, join this session with Julia Stegman, Vice President Research of Service Revenue Generation, to understand the top three capabilities TSIA members are deploying which reduce friction in the renewal process and optimize renewal rates and customer retention. Small to medium size customers matter too!
VP Research, Service Revenue Generation, TSIA
Publish Date: May 1, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.