Conference Presentation

Taking the Friction Out of Your Renewal Process

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Do you have unlimited resources to apply to the renewal of recurring services? How efficient is your renewal process for small to medium size customers? The aggregate revenue and lifetime value of small to medium sized customers can be material. So, join this session with Julia Stegman, Vice President Research of Service Revenue Generation, to understand the top three capabilities TSIA members are deploying which reduce friction in the renewal process and optimize renewal rates and customer retention. Small to medium size customers matter too!

Presented By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Publish Date: May 1, 2017

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 technology and services leaders rely on TSIA insights every day.