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Conference Presentation

Source Support Case Study | Delivery of a Quality End-To-End Support Experience Through Integration and Automation at Scale

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This session focuses on how systems integration and automation bring disparate systems together to drive service delivery quality, efficiency, high service level achievement and minimizes down-time for mission-critical business operations. Together with a couple of our customers, we will explore how taking this comprehensive service delivery approach allows support engineers to focus on the customer and results in high customer satisfaction, repeat business and new business growth.

Presented By:

Mike Stolz

CEO, Source Support Services

Publish Date: October 22, 2019

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