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Conference Presentation

Solving the Digital Renewal Challenge

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Technology companies continue to struggle with automating renewals -- particularly for the longtail. All of us want lower churn, reduced friction in our sales processes, and greater scale in the capacity of our sales reps and partners. We achieve this by automating manual tasks, and implementing tools & processes that enable our reps and partners to focus on customer satisfaction and the highest value opportunities. In this session we'll review a framework you can apply to solve business challenges and avoid pitfalls associated with digitizing renewals. Q&A of 10-15 minutes is reserved for your questions.

Presented By:

Jack Johnson

Doug Caviness

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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