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If you’re struggling with how to run a Customer Success organization while maintaining a channel-friendly strategy, you’re not alone. There’s greater pressure on the vendor-partner ecosystem to shift from a transactional business model to one that is more focused on recurring revenue offerings as subscription-based models grow in popularity. ServiceSource partners with Microsoft to reveal valuable industry insights on how to teach the Channel to fish for Customer Success outcomes, including reduced churn and improved customer experiences.
Publish Date: May 14, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.