About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
TSIA Giving Program
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Revenue Generation
Subscription Sales
Support Services
XaaS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
Become a Member
Outcome Chains
Resource Library
Webinars
TSIA Blog
XaaS Speaking Engagements
TSIA Books
Digital Transformation
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
If you believe you are seeing this message in error, please let us know.
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
If you’re struggling with how to run a Customer Success organization while maintaining a channel-friendly strategy, you’re not alone. There’s greater pressure on the vendor-partner ecosystem to shift from a transactional business model to one that is more focused on recurring revenue offerings as subscription-based models grow in popularity. ServiceSource partners with Microsoft to reveal valuable industry insights on how to teach the Channel to fish for Customer Success outcomes, including reduced churn and improved customer experiences.
Presented By:
Director, Renewals & Growth, Microsoft
Chief Revenue Officer, ServiceSource
Publish Date: May 14, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor