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Conference Presentation

Resource Management in a Pandemic: What’s Working and What Needs to Change?

This report is for Professional Services members only

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It's no surprise to anyone that these are different times. Today, more than ever, services organizations need to focus on profitability while ensuring project success and customer satisfaction. Learn all about utilization, and how to rethink the way you plan and manage your resources to guarantee optimal utilization and maximum profitability. This live session will explore what you need to know about strategic resource management, including how to track and forecast utilization. We will uncover common challenges – and share best practices on how to overcome them – for building a high-performing project team. Plus, you’ll get some practical tips that you can implement immediately to see tangible results. Join our live session and learn:

  • The ins and outs of calculating utilization 
    • Project team members contribute to the organization in different ways; how do you define utilization and how is it measured?
  • The top reports you need to monitor resource utilization 
    • Upgrade your visibility with live reports and dashboards that provide transparency into resource status, including how to action your findings.
  • Build business resilience with forward-looking utilization 
    • Make data informed decisions about your team including strategic allocation, training, or hiring.

Tracks: Professional Services, Technology Solution Session

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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