Conference Presentation

Panel | Winning the Professional Services Talent War: Best Practices in Employee Engagement to Attract and Retain the Best in PS

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

As the labor market heats up, competing for and retaining top talent will only get harder. Millennials comprise more than a third of the workforce and will grow to more than half over the next five years. They bring a different set of expectations to the workplace, and Professional Services teams must adapt. The looming talent war will require new workforce strategies, with dependence on traditional HR approaches no longer enough.   This panel will explore new approaches to improving employee engagement from recruitment to retention, and discuss the evolving role in employee engagement relating to the roles of both PS service delivery teams and the HR functions that support them.  We will: Share how Professional Services teams are conceiving new ways of engaging employees to improve employee satisfaction and retention Highlight opportunities for collaboration of the HR function with Delivery teams to achieve better employee engagement Learn how we can ensure new employee engagement techniques are scalable 

Presented By:

Bo Di Muccio

Distinguished VP, Professional Services Research, TSIA

Randy Mysliviec

President and CEO, RTM Consulting

Manish Patel

General Manager, Microsoft

Publish Date: October 22, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.