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The value proposition of Managed Services has been built on the back of transferring risk and complexity to trusted third party providers. In these frenetic times, how are Managed Services providers performing against that promise? How are they adapting and succeeding? How is customer demand changing and evolving? What are the core capabilities that effective Managed Services providers rely on to not only survive, but thrive, during this crisis? Join Jeff Connolly, TSIA’s Senior Director of Research for Managed Services, will answer these important questions, and provide specific guidance and recommendations to Managed Services leaders during these challenging times. Jeff will also provide some of the latest data from TSIA’s Rapid Research Response initiative.
Senior Director Managed Services Research, TSIA
Publish Date: May 6, 2020
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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