Conference Presentation

Leveraging PSA to Maintain Competivtive Advantage

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In a global climate of outsourcing, services businesses are no longer exclusive to technology organizations. With greater emphasis on speed to market and extension of technical capabilities, one such industry moving more and more towards outsourcing is the pharmaceutical industry. However, there is one characteristic shared by all services organizations – the need to continually improve core KPI’s (revenue and margin) in increasingly competitive environments.
Hear how Patheon, a global leader of contract drug development and manufacturing services leverages Changepoint to give it a competitive edge to improve efficiencies in delivery of services and profitability. Temoor Saeed, manager, Global PDS, Business Processes, discusses how Patheon, by strengthening its core operations, has deployed a strategy to drive efficiency improvements throughout its facilities, materials and supporting operations, giving it a broader solution for project delivery within its pharmaceutical development services division.
Based on the successful implementation of project management functionality, Patheon is now looking to implement integrated forecasting, resource and project management. In addition, they are looking to improve the “order to cash” cycle with the ability to integrate with third party ERP and CRM systems.
Join Temoor as he shares Patheon’s story and provides examples and metrics of how an organization which is committed to PSA and the adoption of this solution within their organization is driving extreme efficiency.


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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