Conference Presentation

Launching a Transparent Customer Health Program

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From inception to launch, BravoSolution's Customer Success Journey began with a commitment to define a transparent customer health model where customer health and customer outcomes were synonymous. This collaborative session will share BravoSolution's experiences on the first year of their customer health journey, including original plans, technology & process implementation approach, lessons learned and a vision for delivering customer health and business reviews through the BravoAdvantage Software Platform.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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