Conference Presentation

Keynote: The Genesys Effect

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Technology visionaries have often been accused of having a technology — and searching for a problem to apply it to. This often leads to disconnected moments in customer expectations and disappointment in the results. Join us to learn how Genesys is changing that model by putting customer business outcomes at the center of the vision and applying not only the right technology but the right people, the right services and the right experience to deliver powerful moments connected between organizations and their customers.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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