Conference Presentation

Keynote: The Genesys Effect

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Technology visionaries have often been accused of having a technology — and searching for a problem to apply it to. This often leads to disconnected moments in customer expectations and disappointment in the results. Join us to learn how Genesys is changing that model by putting customer business outcomes at the center of the vision and applying not only the right technology but the right people, the right services and the right experience to deliver powerful moments connected between organizations and their customers.

Presented By:

Lucy Norris

EVP, Customer Success - Genesys Telecommunications Laboratories, Genesys Telecommunications Laboratories

Publish Date: May 8, 2018

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