Sign In
Conference Presentation

Keynote: The Genesys Effect

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Technology visionaries have often been accused of having a technology — and searching for a problem to apply it to. This often leads to disconnected moments in customer expectations and disappointment in the results. Join us to learn how Genesys is changing that model by putting customer business outcomes at the center of the vision and applying not only the right technology but the right people, the right services and the right experience to deliver powerful moments connected between organizations and their customers.

Presented By:

Lucy Norris

EVP, Customer Success - Genesys Telecommunications Laboratories, Genesys Telecommunications Laboratories

Publish Date: May 8, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.
 

Technology Services Industry Association

The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.

 

Receive TSIA research, webinar invitations, and more.

 
© Technology Services Industry Association (TSIA). All rights reserved worldwide.