Conference Presentation

Keyedin Case Study: Death of the Billable Hour: How Moving to a Fixed Bid Model Can Drive Both Happy Customers and Profits

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Many Services organizations are products of a subscription economy. This is driving an increased need for professional services but is also forcing teams to deliver more to customers at greater speeds. In order to meet these needs, teams need to have a prescriptive model that provides better customer success while staying equally or more profitable. Hear from Tim Short and Cannon Kutch, 2 seasoned VPs of professional services share their advice from the field on why this model works and actionable insights on how to get there.

Presented By:

Tim Short

VP, Services North America, KeyedIn

Publish Date: October 22, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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