Conference Presentation

Integreat?: Key Considerations for Integrating Services Teams

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In the world of high-tech, M&A activities can be a great way for companies to grow, to enhance organizational capabilities, to expand markets, and fill portfolio gaps. But as services professionals, we all know that those activities can also create significant downstream complexities for our organizations. Integrating those newly acquired resources, business processes, and systems can be a real challenge—and a real opportunity! What is the most effective way to assess your new resources and their capabilities? How and when are teams and resources integrated, if at all? What are the implications for newly shared customers and projects? Who owns the integration project itself? We’ll endeavor to tackle these key questions and more in this highly interactive, workout session. 


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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