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Conference Presentation

How Can Services and Customer Success Take on More Revenue Responsibility?

This report is for Customer Success members only

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oin your peers and colleagues for this interactive session around how Services and Customer Success can (and should) do more in the sales process and take on revenue responsibility. TSIA research has shown that when Customer Success handles upsells, revenue growth nearly doubles. Service teams can generate millions of dollars in qualified pipeline for sales if the right mechanisms are in place to support them.

Tracks: Customer Success, Expand Selling , Networking, Service Revenue Generation, Subscription Sales

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Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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