Generating Margin with RMaaS

For too long, establishing enterprise capabilities of Resource Management have been seen as a necessary back-office function, too distant from traditional selling efforts and other revenue-generating activities. But as "Margin Creation" and "Total Customer Experience" have become buzzwords in an increasingly "commoditized" IT services industry, focus on strong resource management practices will become ever more important. This session will demonstrate how modest investments in systems and creating resource demand at the RIGHT TIME, will minimize employee turnover, increase overall customer satisfaction, and will ultimately secure margin for your professional services organization.