For PS businesses, the common denominator and key financial performance driver is project performance; that is, in the ultimate delivery of professional services to customers. It?s true that PS is increasingly delivered to customers in non-project ways...through annuity contracts, residency programs, advanced proactive support, and the like. However, the well-defined project remains by far the most common form of interaction between the suppliers and consumers of professional services. Fortunately, the TSIA 2014 Project Performance Study provides a true wealth of insights and benchmarks on those projects that perform the best. For the best-in-class projects, what are the common traits and characteristics? What can you do to ensure that more of your projects are best-in-class projects? Join this session to find out.