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The first hour of the first day of delivery can make or break a PS engagement that took weeks or months to close. The first experiences with services professionals during delivery can mean the difference between a short term, transactional engagement and a long term, trusted partner relationship. In this session, we will talk about how to develop the core soft skills that your technical professionals need to have an immediate impact and then follow through, leading to long-term partnership-creating engagements.Tracks: Interactive Breakout, Professional Services
Publish Date: December 10, 2020
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.