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Conference Presentation
Day 1, Hour 1: Developing Technical Leadership in Professional Services Engagements
The first hour of the first day of delivery can make or break a PS engagement that took weeks or months to close. The first experiences with services professionals during delivery can mean the difference between a short term, transactional engagement and a long term, trusted partner relationship. In this session, we will talk about how to develop the core soft skills that your technical professionals need to have an immediate impact and then follow through, leading to long-term partnership-creating engagements.
Tracks: Interactive Breakout, Professional Services
Presented By:
Publish Date: December 10, 2020
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Peg Rodarmel, SVP, Subscription Services, Infor
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