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Conference Presentation

CSS Corp Case Study: Reimagining Customer Experiences through Digital Support

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In today’s ultra-competitive markets, the status quo just won’t cut it for long. Enterprises are beginning to reimagine their customer experience journeys through digital technologies that enhance effectiveness, efficiencies and productivity. The need of the hour is to set up an intelligent and customer centric support ecosystem leveraging technologies like analytics, and automation. Join CSS Corp with their customer Aruba, as they share their experiences and best practices around how to drive stellar customer experiences for technology ecosystems.

Presented By:

Sharath Babu Gadde

Director, CSS Corp

Joshua Simon

Sr. Director, Aruba

Publish Date: May 9, 2018

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