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In today’s ultra-competitive markets, the status quo just won’t cut it for long. Enterprises are beginning to reimagine their customer experience journeys through digital technologies that enhance effectiveness, efficiencies and productivity. The need of the hour is to set up an intelligent and customer centric support ecosystem leveraging technologies like analytics, and automation. Join CSS Corp with their customer Aruba, as they share their experiences and best practices around how to drive stellar customer experiences for technology ecosystems.
Publish Date: May 9, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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