Conference Presentation

Creating a Feedback Loop Between Consumption and Engineering

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How do you assess customer experience and in-market software quality? How do you translate this data into actionable engineering feedback, set and measure improvement targets, drive accountability across functional divides, and measure overall ROI? These are common challenges faced today by growth oriented software companies. Join team Citrix to talk about ways to meet these challenges. Share and learn from industry peers about quality improvement programs leveraging data analytics, critical to quality metrics, product telemetry, and organizational alignment between sales, services, and engineering.

Presented By:

Jeremy DalleTezze

Director of Data Analytics, TSIA

Brian Fehling

Sr. Manager, Product Supportability, Citrix Systems

Nadeem Haider

Director Product Development, Citrix Systems

Publish Date: October 22, 2014

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