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How do you assess customer experience and in-market software quality? How do you translate this data into actionable engineering feedback, set and measure improvement targets, drive accountability across functional divides, and measure overall ROI? These are common challenges faced today by growth oriented software companies. Join team Citrix to talk about ways to meet these challenges. Share and learn from industry peers about quality improvement programs leveraging data analytics, critical to quality metrics, product telemetry, and organizational alignment between sales, services, and engineering.
Director of Data Analytics, TSIA
Sr. Manager, Product Supportability, Citrix Systems
Director Product Development, Citrix Systems
Publish Date: October 22, 2014
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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