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Polycom customers need to collaborate more effectively even as virtual teams are becoming more common and the workplace itself is evolving. These customers are challenged with managing multivendor technology environments, driving adoption and utilization, and accessing the information they need to make smarter decisions about their investments. During this session, Polycom will describe how it’s partnering with its channel community to focus on customer success and enhance the value proposition of its premium support offering by including adoption services, benchmark reports, and analytics on utilization. Early success with this service has opened doors to help customers in new ways, resulting in additional subscription-based and managed services opportunities across the ecosystem.
VP, Advanced and Managed Services, Polycom
Publish Date: May 4, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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