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Join our panel of industry experts as they share answers to common questions about organizational structure, sales to service to success handoffs, balancing reactive and proactive work, and a number of other organizational hurdles. Learn the challenges and successes as they share their company journey to building Customer Success teams. Come prepared to ask questions you may be facing within your own organization.
VP Research, Customer Success & Support Services, TSIA
Global Director, Customer Relations, Alfresco Software
VP, Service Management & Operations, PTC
Publish Date: May 4, 2016
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.